MANAGED SERVICE PROVIDER

At netzwerkfähig, we ensure the right interaction of your IT in the company.

Always with an eye on the big picture, we support our clients with more than 15 years of experience throughout NRW, with a geographical focus on Cologne, Bonn, Düsseldorf, Hagen and Dortmund.

OUR OFFER

Managed Service Provider (MSP) is a service offering that enables our customers to efficiently manage desktops, servers, laptops and mobile devices from a central location using remote monitoring and management (RMM) software.

RMM software saves your organisation money by reducing costly helpdesk calls. It alerts your IT support staff to potential crises so that they can be resolved before they damage the company.

By using RMM monitoring software, you can prevent system failures and reduce the number of IT support staff required - especially if you have a multi-site operation.

YOUR ADVANTAGES

For more information, please navigate with the mouse over the image (click on the image for mobile devices).

360 DEGREE VIEW

Our consultants and advisors see the "big picture", think outside the box and keep an eye on the interaction of your entire IT.

ACTUAL AND TARGET ANALYSIS

As a first step, our advisors and consultants analyse the actual and target status. They then work with you to develop a concept for implementing the project.

CUSTOMISED CONCEPT

We work with you to develop a concept tailored to your needs and wishes and implement it in consultation with you.

SECURITY & DATA PROTECTION

We ensure that our projects fulfil all legal requirements with regard to GDPR, GOBD-compliant storage, encryption, backups, etc.

PARTNERSHIPS & CERTIFICATES

We have entered into many successful partnerships over the years and have received the corresponding certificates. Here is an excerpt:

THINGS WE STAND FOR

There are many reasons for working with us. In addition to a comprehensive portfolio of services, we are characterised by the following features:

IT services, IT consulting, server, network, Office 365, cloud computing, digitalisation cloud telephony in Cologne, Bonn, Düsseldorf, Hagen and Dortmund

Friendliness

We take you and your concerns seriously and are appreciative in our dealings with each other

IT services, IT consulting, server, network, Office 365, cloud computing, digitalisation cloud telephony in Cologne, Bonn, Düsseldorf, Hagen and Dortmund

Professionalism

We follow up every request with due professionalism, no matter from which area

IT services, IT consulting, server, network, Office 365, cloud computing, digitalisation cloud telephony in Cologne, Bonn, Düsseldorf, Hagen and Dortmund

Friendliness

We take you and your concerns seriously and are appreciative in our dealings with each other

IT services, IT consulting, server, network, Office 365, cloud computing, digitalisation cloud telephony in Cologne, Bonn, Düsseldorf, Hagen and Dortmund

Everything from one source

You have only one contact person: we accompany you from the beginning to the end of your request