CAREER

We have the following vacancies to be filled as soon as possible:

IT Support (m/f/d)

These are your tasks:

  • Acceptance of support requests, first point of contact for users
  • Analysing and solving the problems, forwarding to the responsible IT administration if necessary
  • Troubleshooting and finding solutions
  • Diagnosis of technical problems, identification of causes and problem solving to ensure IT service
  • Close cooperation with the IT administration
  • Lead responsibility for the ticket system and its further development
  • User support and training
  • Documentation of support requests and solutions as well as frequently occurring problems in the knowledge database
  • Maintenance of the PC infrastructure
  • Active participation in the further development of internal processes
  • Import programmes
  • Check hardware and replace if necessary

This is your profile:

  • You are adaptable and willing to learn
  • You are familiar with PCs and software programmes
  • You enjoy working in a team and have a quick grasp of things
  • Your way of working is always structured, careful and results-orientated
  • You want to constantly develop yourself further
  • You have experience in the IT sector

What you can expect:

  • Good and well-founded familiarisation
  • Further training opportunities
  • Fair remuneration
  • A secure job in a modern and ambitious company
Apply online

IT System Administration (m/f/d)

These are your tasks:

  • Handling 2nd and 3rd level support requests
  • Installation, configuration, administration and maintenance of Microsoft server environments
  • Error analysis and processing of customer enquiries
  • Support and implementation of IT projects
  • Administration of various applications
  • System maintenance and development as well as support in the operation of complex Microsoft environments
  • Supporting and advising customers in the planning and further development of servers and networks
  • Active participation in the further development of internal processes

This is your profile:

  • You are adaptable and willing to learn
  • You are familiar with Windows Server, Exchange, MS365, Veeam, Fortinet or Sophos
  • You enjoy working in a team and have a quick grasp of things
  • You like to take responsibility for partial or complete projects
  • Your way of working is always structured, careful and results-orientated
  • You want to develop yourself and customer networks
  • You have experience in the IT sector

What you can expect:

  • Good and well-founded familiarisation in a dynamic team
  • Further training opportunities
  • Varied activities
  • Fair remuneration
  • Changing locations in the home office, office and field service
  • A secure job in a modern and ambitious company
Apply online

PARTNERSHIPS & CERTIFICATES

We have entered into many successful partnerships over the years and have received the corresponding certificates. Here is an excerpt:

THINGS WE STAND FOR

There are many reasons for working with us. In addition to a comprehensive portfolio of services, we are characterised by the following features:

IT services, IT consulting, server, network, Office 365, cloud computing, digitalisation cloud telephony in Cologne, Bonn, Düsseldorf, Hagen and Dortmund

Friendliness

We take you and your concerns seriously and are appreciative in our dealings with each other

IT services, IT consulting, server, network, Office 365, cloud computing, digitalisation cloud telephony in Cologne, Bonn, Düsseldorf, Hagen and Dortmund

Professionalism

We follow up every request with due professionalism, no matter from which area

IT services, IT consulting, server, network, Office 365, cloud computing, digitalisation cloud telephony in Cologne, Bonn, Düsseldorf, Hagen and Dortmund

Reliability

You can rely on us: we keep our promises, whether verbally or in writing.

IT services, IT consulting, server, network, Office 365, cloud computing, digitalisation cloud telephony in Cologne, Bonn, Düsseldorf, Hagen and Dortmund

Everything from one source

You have only one contact person: we accompany you from the beginning to the end of your request